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Driverline

To contact CVM Driverline please call: 0844 800 3070

CVM’s Driverline is operated 24 hours a day, 7 days a week to cover all driver eventualities.

Our offices are open Monday-Friday 8.30 am – 5.30pm, we have successful contingencies in place with our suppliers to ensure all necessary work is carried out out of hours and authority is obtained during office hours. The platform used for this is a nationally recognised fleet system called 1link.

Breakdown and Recovery – Option 1 on CVM Driverline 0844 800 3070

  • This service is available to you 24 hours a day, 7 days a week and is provided by the AA.
  • You will be asked your Account Name which is; "CVM", Account Number BCASP310151.
  • You will also be required to quote your registration number.

0844 800 3070

Tyres (Replacement and Damage) – Option 2 on CVM Driverline 0844 800 3070

It is your responsibility to ensure your vehicle remains roadworthy at all times, it is therefore advised that you regularly check your tyres to ensure they are legal.

0844 800 3070

Kwik Fit Mobile: (Open Monday – Friday)

  • 1) You are required to give your tyre size when calling; this can be found on the wall of your existing tyre
  • 2)You will be asked your Account Name which is: "CVM", Account Number N9270L.
Kwik Fit Centres:

To locate your nearest centre please visit www.kwik-fit.com/locate-a-centre

  • 1) Please take your vehicle to your local Kwik Fit centre.
  • 2) When you arrive please state your vehicle is a "CVM" vehicle, Account Number N9270L. This enables authorisation and payment for any work carried out.

Servicing and Repairs – Option 4 on CVM Driverline 0844 800 3070

To preserve the vehicle warranty your car must be serviced in accordance with the manufacturer’s recommendations.

  • 1) Please book your vehicle in for services with your local "franchised" dealer. Your vehicle will be recognised by registration number at the dealer via the 1link system.

  • 2) If you require assistance on location please contact our Driverline selecting option 4.

0844 800 3070

Accident Management – Option 5 on CVM Driverline 0844 800 3070

In the event of an accident please call the helpline with your registration number and accident details; they will in turn report the accident to your insurers. An uplift of your existing car will be arranged if necessary and a replacement car given.

0844 800 3070

Replacement Glass – Option 6 on CVM Driverline 0844 800 3070

  • This service is available to you 24 hours a day, 7 days a week.

  • In the event of a chipped or cracked windscreen please call the helpline with your registration number and vehicle details
  • Please quote account name "CVM".

0844 800 3070

Travel Documentation – Option 7 on CVM Driverline 0844 800 3070

  • You are required to obtain a VE103 when travelling abroad.
  • You will be asked for your account name, which is: ALPHABET
  • You will also be require to quote your registration number.

0844 800 3070

CONTACT US TO FIND OUT MORE about Driverline

Testimonials

CVM Group Used Car

P Ellwood - Eggar's School

"Huge thanks to all at CVM for their professionalism, dedication, attention to detail and total patience whilst we altered the artwork on infinite number of times. The minibus looks fabulous and, once we had made our minds up, the turnaround time was swift. Value for money with an efficient and friendly helpful team. Totally recommended."

CVM Group Used Car

P Isaacs - Thornden School

"I came across CVM at the Hampshire Minibus event in July and was impressed with their product and the service they offered. Having carried out a detailed comparison survey including costs, CVM represented the best value for money. This was the first time that Thornden School has leased a minibus and I have to say that the process was uncomplicated and hassle free for me. On top of that, the minibus arrived 2 days ahead of schedule."

CVM Group Used Car

K Stiles - Walthamstow Hall

"Walthamstow Hall are extremely lucky to have contacted CVM to obtain their Ford Transit Minibus. The professionalism, dedication and effort that was required to find and deliver this vehicle from rapidly diminishing stock was outstanding. Nothing was too much trouble for Caroline and Sharon and all obstacles were always overcome with such good humour. Well done to all CVM staff on this project, Walthamstow hall will certainly be using CVM in future and have already recommended them to another school."

CVM Group Used Car

S Watts - Beeston Hall School

"I’m pleased to say that my dealings with the CVM Group from start to finish have been impeccable. They have been so helpful along the way and assisted me promptly with each and every one of my queries. From supplying and resupplying budget figures, to advising and facilitating how to obtain a section 19 permit, they couldn’t have been more helpful. And our 2 brand new and branded minibuses look amazing. A big thank you to all the team at CVM!"

CVM Group Used Car

P Kirkbride - King's School Grantham

"Dear All, From time to time colleagues ask for recommendations on new minibuses. We have just had fantastic service from CVM Minibuses in Fareham and I strongly recommend them to you. Their graphics team did a fantastic job for us. This recommendation is written totally off my own bat and not at the request of the company."

CVM Group Used Car

D Tomkins - Holy Family Catholic Primary School

"Many thanks to all at CVM Group. You were so helpful organising our Partnership mini bus for us, and ironed out quiet a major obstacle at the last minute, efficiently and professionally. At each step the communication between CVM and the schools was open and free flowing, ensuring that the schools felt confident and reassured.The finished artwork and look of the bus was just as we imagined, no small feat considering the amount of artwork that the pupils of three primary schools can produce. It must have been quite a challenge.Once again thank you for all your assistance we truly appreciate it."

CVM Group Used Car

T Sutherland - Blackheath High School

"Leasing vehicles is not just about vehicles – it’s about the people who provide you with those vehicles, and the service they can offer. Every leasing company can provide the same vehicle, but not everyone can provide the same level service and care. The service provided by CVM felt personal.; they listened and, It’s all about that ‘plus 1 factor’ that made me make the right decision and lease my 4 new Ford Transit Minibuses from CVM. Thanks for making it easy."

CVM Group Used Car

L Ward - Brighton & Hove High School

“Excellent service and great value for money – CVM are consistently the best supplier in our competitive tendering process.” 

CVM Group Used Car

U Clark - St Swithun Catholic Primary School

"St Swithun Wells Catholic Primary School are delighted to work with CVM. It is vital that schools broaden children's experiences and the service CVM provides enables us to access museums, the theatre and art galleries, sporting events. Without them we would not be able to take the children out of school. I have always been impressed by CVM's professionalism, prompt service and knowledgeable staff."

CVM Group Used Car

V Davies - The Gregg & St. Winifred’s School

"During our dealings with Caroline at CVM Minibuses we have been delighted with the professionalism, service and expert knowledge she has provided. The three Ford Transit 17 seater minibuses we took delivery of last year have been an absolute asset to our minibus fleet.

We were thrilled to receive a call from Caroline recently donating us the use of a 9 seater VW minibus free of charge for a year. This kind donation is so useful to the school and will be used for the many activities we take part in across Hampshire.

We can’t thank the good people at CVM enough for their help in sourcing our Transit Minibuses last year and also this very generous donation. We look forward to continuing our relationship in the future.”

CVM Group Used Car

D Cameron - Quayside Industries Limited T/A Dyno

In our fifth year working with CVM, we continue to enjoy our ongoing relationship with Sharon providing our vehicles, equipment and signwriting for our franchisee vehicles. Sharon’s dedication to Dyno-Rod along with her expertise and sense of humour has set CVM apart from other vehicle providers and I look forward to working with her and CVM in the future and I would always recommend them.

CVM Group Used Car

P Scrimshaw - Langmead Farms

Jason Ahmet our account manager is always knowledgeable, provides great service and is continually helpful. We continue to lease our vehicles via Complete Vehicle Management.

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